- Telephone:
- 0115 8749647 | 07930 920321
Customer reviews of Ideal Car Ltd
At Ideal Car Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Recommended highly
By Lisa P on 22 January 2018 | Verified purchase
I had a very minor issue with my focus I bought they rectified it very swiftly, very well handled thank you
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5
Great experience while at Ideal Car
By Sarah R on 04 September 2016 | Verified purchase
Very lovely people, great service. Not pushy at all, they gave me plenty of time to look around the car. would highly recommend to anyone looking for a quality car.
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5
No pushy sales tactics and a honest ser
By Jacob O on 24 June 2016 | Verified purchase
A huge selection of cars. I chose a vrs which they specialise in. The staff were friendly and provided excellent customer service.
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5
Exceptional customer service and a great
By Rikki M on 23 June 2016 | Verified purchase
Exceptional customer service and a great price made me feel at ease as I had been let down buy other dealers
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5
Happy customer!
By Garry H on 16 February 2021 | Purchase not verified
Reliable car and good service. Good communication from the sales team
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5
not great
By ronnie L on 10 February 2021 | Purchase not verified
well very shocked to say after all the good feed backs i have read about Ideal Car Ltd great feed back but not for me i am a 61 year old disabled man ho traveled 5 ours on a train to pick my car up on the 5th feb car looked great at first then when a was about ready to leave saw that the break light was brokein on the back of the car any way got it fixed nearly 2 ours after i got there so starting to head home all seemed great with the car drives spot on then the rain hit a could not see a thing on the road the wiper blades where shot on the car got home at 9 pm shaterd with the drive home as could not see much bought new blades on monday morning for the car at a cost of £46 then the back light they put on the car stared to pulse not all the time phoned up was told it was a 10 year old car but was £5490 so a lot of money said he was happy to make a contribution towards the wipers fair turns out that a was so mad about the price a bind the proof for the wiper blades
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5
Don't Buy From Here!!!
By Clive B on 22 October 2020 | Purchase not verified
I bought a Jaguar for £13.5k, the amount of owners was incorrect and then added to, various faults were discovered post purchase that would have been picked up on a service which I was told had been done and hadn't, documents were conveniently not available, follow up service was slow to non-existent. If you dare to buy from here be VERY VERY careful I have been ripped off.
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5
Excellent service!
By Stu T on 12 July 2020 | Purchase not verified
Superb. Lee and Adam were both great from the moment I got there, to the moment I left with a cracker of a Focus ST. The whole process took less than half an hour - no hassle, no pressure. Nice one guys! Highly recommended.
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5
Excellant service through difficult times.
By john P on 28 April 2020 | Purchase not verified
I bought a car at the end of February, unfortunately the turbo went kaput on the drive back to Sussex, myself and the guys at Ideal agreed a date to return it for the fix, unfortunately the garage and the turbo specialists then went into lockdown because of Covid 19. These were difficult times for everyone, but i am happy to say that 5 weeks later the companies relaxed there lockdown and the car was fixed, I have picked it up today and driven it back to sussex. It is running like a dream and i am more than happy with it! Fantastic service through very difficult times, i highly reccomend Ideal Car Ltd. Thank you.
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5
Stay clear of Ideal car LTD
By Sheldon C on 05 February 2020 | Purchase not verified
A terrible experience I wouldn't wish on anybody. I bought this car and after one day the engine light came on, I rang the dealership and they mentioned the car is a new used car it's gonna have faults, they also accused me of tampering with the vehicle which has been disproved through a series of inspection and evidence presented, the guys at Ideal Car were very unhelpful, it took them 3 weeks to fix my car the first time and I had to go collect it which cost me in travel. The car engine light was back on once again the day after, I am currently in the process of trying to reverse this transaction and receive my deposit and for the finance company to receive their money back but ideal car ltd are using every avenue to intentionally delay the process and cause me more convenience.